Secure Payments Policy

1. CHECKOUT SECURITY Your privacy and financial security are paramount. The Publix online checkout is protected by industry-leading 256-bit Secure Socket Layer (SSL) encryption. We are fully PCI-DSS compliant, meaning your payment data is tokenized and securely processed; we never store your full credit card information on our servers.

2. ACCEPTED PAYMENT METHODS To make your grocery shopping as convenient as possible, we accept a wide variety of payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express, and Discover.
• Digital Wallets: Apple Pay, Google Pay, and PayPal for a seamless, one-tap checkout.
• SNAP EBT (Electronic Benefit Transfer): We proudly participate in the USDA’s SNAP Online Purchasing Pilot. You may use your valid EBT card to pay for eligible food items, including fresh produce and baby food. (Please note: EBT funds cannot be applied to shipping fees, taxes, or non-food merchandise).

3. WEIGHT-BASED PRICING & AUTHORIZATION HOLDS For items sold by the pound (such as fresh produce, deli meats, or artisan cheeses), the exact weight of the item picked by our associates may vary slightly from the estimated weight shown in your online cart.

• Upon checkout, we will place a temporary authorization hold on your card for 110% of your estimated total.
• Once your custom order is picked, weighed, and packed, your card will only be charged for the exact weight of the groceries you receive.
• Any remaining authorized funds are immediately released back to your account (processing times typically vary from 1–3 business days depending on your bank).

4. FRAUD PREVENTION To protect our customers from unauthorized charges, the billing address provided at checkout must perfectly match the address on file with your bank or credit card issuer. If our automated system detects a mismatch or a high-risk transaction, your order may be temporarily paused. A Publix associate will reach out to you via phone or email to verify your details before processing the payment.